Most importantly, Zoe needs:
- a hands-free and comfortable experience expressing and bottling her breastmilk.
- a straightforward way to track her milk production
- a clear way to determine the freshness of her bottled milk.
Exploring Concepts
Prototypes built by Carla GD and Gabrielle G
Illustrations by Carla GD
Prototypes built by Carla GD and Gabrielle G
We explored many different directions:
a pumping bra?
a pump muffler?
a pump for the car (cup holder)?
silicone inserts?
Or the whole shebang?
In the end, we decided the whole pumping experience
needed to be redesigned.
User Journey
Zoe's pumping story with XX
1. Zoe goes to her office's lactation room around 10AM.
2. She looks at a photo of her baby and takes out her pump.
3. She wraps the XX pump around her neck, and unbuttons her shirt.
4. She screws the flanges and bottles onto the XX pump, and attaches them to her breasts.
5. She pushes the pump's "replay" button, or changes its settings via the app.
6. Her hands are free, and the pump is quiet enough for phone calls. Freedom!
7. After 30 minutes, she takes off the XX and re-buttons her shirt.
8. She caps her bottles, and refrigerates them. Lights on the bottle display the milk's freshness.
9. She rinses the flanges.
10. Walking back to her desk, she checks the XX app to see how much she's pumped.
11. She does this three more times during the day.
12. At the end of the day, she collects her milk from the lactation room.
13. At home, she transfers the bottles to the fridge and freezer, depending on when she needs to feed her baby.
14. Lights on the bottle tell Zoe the milk is fresh, so she feeds her baby. Yahtzee!
Prototypes
Our final thesis deliverable was a "looks-like" prototype for user testing.
Prototype built by Carla GD and Gabrielle G
Prototype built by me, Gabrielle G, and Carla GD.
